For questions about the protection of personal data on e-kantina.gr you can contact us at info@e-kantina.gr or by phone at 697 184 5592.
When you fill in a contact or quote-request form, we process the details you provide us with: full name, phone number and, if you include it, email address. Depending on the form, we may also receive the product or model you are interested in, the food trailer length you want, the type of business activity, and any information you choose to include in your message.
To handle the request more effectively, we also record the page it was submitted from and, where available, the basic source of the visit. We do not ask for bank card details or special categories of personal data through the contact forms.
The details are used to respond to your request, to inform you about the product or configuration you are interested in and, if you ask, to prepare a quote or take the necessary pre-contractual steps. We do not use your contact details for marketing communications without an appropriate legal basis or, where required, your prior consent.
We keep the request details for as long as necessary to respond to you, to follow up on the related communication and, should a business relationship arise, to service that relationship or comply with applicable commercial and tax obligations. Any history kept by the form provider is also governed by its active plan and the relevant settings of the service.
We use Google Analytics 4 only if you accept analytics cookies through the relevant banner. It helps us understand which pages and product categories visitors are interested in, and which actions — such as clicking the phone number, Viber, or successfully submitting a request — lead to genuine interest.
We do not send your full name, phone number, email address or the free-text content of your message in analytics events. You can reject analytics cookies or change your choice from the "Cookie settings" link shown at the bottom of the site.
Under the General Data Protection Regulation, you have, as applicable, the right to access your data, to rectification, erasure, restriction of processing, objection and portability, as well as the right to lodge a complaint with the Hellenic Data Protection Authority.
To exercise your rights, please contact us at info@e-kantina.gr.
For any question about this policy, contact us at info@e-kantina.gr or by phone at 697 184 5592.